1. Beyond the ultimate question :
Author: Bob E. Hayes
Library: Center and Library of Islamic Studies in European Languages (Qom)
Subject: Consumer satisfaction,Customer loyalty,Customer services
Classification :
HF5415
.
525
.
H39
2009
2. Customer satisfaction research management :
Author: Derek R. Allen
Library: Center and Library of Islamic Studies in European Languages (Qom)
Subject: Consumer satisfaction-- Research,Customer loyalty-- Research,Customer services-- Management-- Research,Customer services-- Quality control-- Research,Marketing research-- Management
Classification :
HF5415
.
335
.
A432
2004
3. Exceptional Service, Exceptional Profit
Author: / Leonardo Inghilleri and Micah Solomon
Library: Library of Foreign Languages and Islamic Sources (Qom)
Subject: Customer services,Consumer satisfaction,Customer loyalty
Classification :
HF5415
,.
5
.
I543
2010
4. Exceptional service, exceptional profit :
Author: Leonardo Inghilleri and Micah Solomon ; foreword by Horst Schulze.
Library: Center and Library of Islamic Studies in European Languages (Qom)
Subject: Consumer satisfaction.,Customer loyalty.,Customer services.,BUSINESS & ECONOMICS-- Customer Relations.,Consumer satisfaction.,Customer loyalty.,Customer services.
Classification :
HF5415
.
5
5. Exceptional service, exceptional profit: the secrets of building a five-star customer service organization
Author: / Leonardo Inghilleri and Micah Solomon; foreword by Horst Schulze
Library: Central Library and Archive Center of shahid Beheshti University (Tehran)
Subject: Customer services,Consumer satisfaction,Customer loyalty
Classification :
658
.
812
I48E
2010
6. Secret service :
Author: John R. DiJulius III ; foreword by Bill Capodagli and Lynn Jackson.
Library: Central Library and Documents Center of Tehran University (Tehran)
Subject: Customer services.,Consumer satisfaction.,Customer loyalty.
Classification :
HF5415
.
5
.
D558
2003
7. Secret service :
Author: John R. DiJulius III ; foreword by Bill Capodagli and Lynn Jackson.
Library: Center and Library of Islamic Studies in European Languages (Qom)
Subject: Consumer satisfaction.,Customer loyalty.,Customer services.,BUSINESS & ECONOMICS-- Customer Relations.,Consumer satisfaction.,Customer loyalty.,Customer services.
Classification :
HF5415
.
5
8. Service Magic
Author: \ Ron Zemke and Chip Bell
Library: Library of Foreign Languages and Islamic Sources (Qom)
Subject: Customer services--United States,Consumer satisfaction--United States,Customer loyalty--United States,خدمات مشتری -- ایالات متحده ,مصرفکنندگان -- رضایت -- ایالات متحده,مشتریان دائمی -- ایالات متحده
Classification :
E-Book
,
9. Service magic :
Author: Ron Zemke and Chip Bell
Library: Center and Library of Islamic Studies in European Languages (Qom)
Subject: Consumer satisfaction-- United States,Customer loyalty-- United States,Customer services-- United States,Service industries-- Customer services-- United States
Classification :
HF5415
.
5
.
Z465
2003
10. Service magic
Author: / Ron Zemke and Chip Bell
Library: Central Library and Document Center of Shahid Chamran University (Khuzestan)
Subject: Customer services--United States,Consumer satisfaction--United States,Customer loyalty--United States,Service industries--Customer services--United States
Classification :
HF
,
5415
.
5
,.
Z465
,
2003
11. Service magic :
Author:
Library: Central Library and Documents Center of Mazandaran University (Mazandaran)
Subject: Customer services ; United States ; Consumer satisfaction ; United States ; Customer loyalty ; United States ; Service industries ; Customer services ; United States ;
12. The ten demandments :
Author: Kelly Mooney with Laura Bergheim.
Library: Center and Library of Islamic Studies in European Languages (Qom)
Subject: Consumer satisfaction.,Customer loyalty.,Customer relations.,Customer services.,BUSINESS & ECONOMICS-- Customer Relations.,Consumer satisfaction.,Customer loyalty.,Customer relations.,Customer services.
Classification :
HF5415
.
5
.
M66
2002eb
13. What's the secret? :
Author: John R. DiJulius.
Library: Center and Library of Islamic Studies in European Languages (Qom)
Subject: Consumer satisfaction.,Customer loyalty.,Customer services.
Classification :
HF5415
.
5
.
D5583
2008eb
